Frequently Asked Questions

Each event or concert will have different pricing structures. Please see the individual event page for exact ticket pricing for each one.

Yes, several events have special licenses for small and large church groups. Please see the individual event pages for information on large and church group options as each event is different. You may also sign up for our Church and Group Leader list for regular updates for groups.

A VIP ticket is a type of ticket that often times gives the ticket holder special features, access and other various perks depending on the event. Please see the individual pages for VIP information on that specific event.

Please contact Compassion LIVE directly at info@compassionlive.com for any accessibility requests.

Unfortunately, Compassion LIVE does not control the fees that different ticketing services charge. We make every effort to keep prices as low as possible on tickets so everyone can enjoy the event.

There are no refunds or exchanges of tickets for any Compassion LIVE events.

This is sometimes allowed. It is up to the  ticketing agency used to decide if they will allow you to purchase an upgrade for a specific event. Please contact the individual ticketing agency for this request.

One of the goals and highlights of our events are the thousands of children that are released from poverty in Jesus name through child sponsorship. We would be grateful if you could prayerfully consider sponsoring a child today at this link:

http://www.compassion.com/compassionlivesponsorships.

Sponsoring a child through Compassion is a powerful way to make a difference in the world today. We are so grateful for your partnership in this ministry.

Please check your spam folder and add Info@compassionlive.com to your safe sender list. If you do not receive an email by 24 hours before your event or have additional questions, please reach out to info@compassionlive.com. 

Yes, most Compassion LIVE events are able to be watched throughout the world. Please make sure to adjust for time change for viewing. 

For most Compassion LIVE events, you will be able to livestream from your phone or computer. If you have a system you can CAST videos from your phone or computer to your TV through a ROKU, APPLE TV, SMART TV, ETC, you can get the concert on your TV. However, the concert will not be available on your TV App without casting it from a phone or computer.

Yes, most Compassion LIVE livestream's have the ability for on-demand viewing after the event. Please see individual event pages for on demand viewing details for each.